RMM Labs
One platform, two products

Software that runs your service business — built and hosted in Europe

Xcellerate gives you two purpose-built products: powerful remote monitoring for IT teams, and a complete service desk and operations platform for any business. EU-native, transparent and priced to grow with you.

Find the right fit for your business

Whatever service you deliver, there's an Xcellerate product built around how you work.

IT managed service providers

Monitor client fleets with RMM and run your whole service desk, projects and billing on OPS.

Enterprise & internal IT

Keep endpoints healthy with RMM and give employees a multilingual internal helpdesk with OPS.

Field service & maintenance

Dispatch jobs, track assets on site and invoice completed work from one operations platform.

Professional & consulting services

Run client projects, track budgets and profitability, and quote and invoice in one place.

Facilities & property management

Take requests across every channel, schedule work and keep a documented history per site.

Marketing & creative agencies

Manage briefs as projects, handle client requests and turn accepted quotes into invoices.

Legal & accounting firms

Handle client intake, keep documents organised and bill time with EU accounting sync.

Healthcare & clinics

Give patients and staff a multilingual support portal with a secure, EU-hosted back office.

Installers, AV & security integrators

Quote projects, manage installs and support customers long after the job is done.

One European company behind both products

Xcellerate is built by RMM Labs Ltd in Sofia, Bulgaria. Both products share the same EU-native foundations, so your data never has to leave Europe.

  • EU-native by design

    Developed and hosted in the European Union, with full data sovereignty and GDPR alignment.

  • Open-core and transparent

    Xcellerate RMM is open-core and self-hostable. Xcellerate OPS is a fully managed EU cloud platform. Both are built with transparency and no vendor lock-in.

  • Priced to grow with you

    Transparent licensing that scales from a small team to a large operation without punishing growth.

Learn about RMM Labs
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