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Knowledge base & client portal

Self-service in every language

A multilingual knowledge base with AI translation and PDF export, plus a branded client portal where customers track tickets, read help articles, view documents and follow shared projects — all in their own language.

Included

Why it matters

  • Deflect tickets with a multilingual, searchable knowledge base

  • Give customers a branded portal for tickets, documents and projects

  • Share articles publicly or export branded PDFs

What's included

Multilingual knowledge base

Folder trees, per-language tabs, AI translation and branded PDF export.

Branded client portal

Custom logo, colors and domain, with an optional generic support-team identity.

Documents & projects

Customers view their invoices, quotes and contracts and follow shared projects, leak-tested per company.

Public article links

Share individual published articles on a public links subdomain, with nothing else exposed.

Ready to see it in action?

Talk to our team and we'll tailor Xcellerate OPS to how your business works.

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