XXcellerate OPS
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Multilingual helpdesk

Serve all of Europe in its own language

A staff app in 25 languages, per-user locale and timezone, and AI translation woven through conversations and the knowledge base — so you can support customers and employees anywhere in Europe without a language barrier.

Included

Why it matters

  • Give every technician the interface in their own language

  • Reply once and let customers read it in their language on any channel

  • Publish knowledge and portal content that adapts per reader

What's included

25-language staff app

Per-user language, date/time format and timezone; per-tenant currency and regional defaults.

AI translation in tickets

Two-way translation stored on each message and toggleable, across email, Teams, WhatsApp and the portal.

Multilingual knowledge base

Per-language article tabs with AI translation that preserves layout and inline images.

Browser-language public pages

Quote, invoice, survey and public knowledge pages follow each visitor's own language.

Ready to see it in action?

Talk to our team and we'll tailor Xcellerate OPS to how your business works.

Get started for free