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Connect your mailbox, Teams, WhatsApp and website chat to Xcellerate OPS
Onboarding20 Aug 2026 5 min read

Connect your mailbox, Teams, WhatsApp and website chat to Xcellerate OPS

How to get every customer message into one queue on day one: your shared mailbox, Microsoft Teams, WhatsApp, website chat and booking pages.

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Connect Microsoft Teams to Xcellerate OPS: reply to customers from the ticket
Integrations13 Aug 2026 4 min read

Connect Microsoft Teams to Xcellerate OPS: reply to customers from the ticket

Answer customers on Microsoft Teams straight from the ticket and get their replies back in the ticket conversation. Here is how to set it up.

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