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Integrations18 Aug 2026 4 min read

Connect WhatsApp Business to Xcellerate OPS: turn messages into tickets

Turn customers' WhatsApp messages into tickets and reply from the ticket, from your own business number. Connect in one click or set it up manually.

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Integrations13 Aug 2026 4 min read

Connect Microsoft Teams to Xcellerate OPS: reply to customers from the ticket

Answer customers on Microsoft Teams straight from the ticket and get their replies back in the ticket conversation. Here is how to set it up.

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Integrations11 Aug 2026 3 min read

How to connect any mailbox to Xcellerate OPS with SMTP and IMAP

How to connect a mailbox from almost any mail host with a username and password, so incoming mail becomes tickets and you reply from OPS.

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Integrations7 Aug 2026 3 min read

How to connect your Google Workspace mailbox to Xcellerate OPS

Step by step: enable the Gmail API in Google Cloud, create an OAuth client and connect your support mailbox to Xcellerate OPS.

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Integrations5 Aug 2026 4 min read

How to connect your Microsoft 365 mailbox to Xcellerate OPS

Step by step: register the app in Microsoft Entra ID, connect your mailbox and test it, so every email to support@ becomes a ticket.

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Onboarding4 Aug 2026 5 min read

Your first hour in Xcellerate OPS: setup checklist, branding and the modules you actually need

A practical guide to your first hour as an Xcellerate OPS admin: the setup checklist in the right order, only the modules you need, and your own branding.

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